onderwerp Re: Gigabox installation in Archief

Gigabox installation

Polarbear1979 — Fri, 10 Apr 2020 14:01:20 GMT

I just received my modem for a Giganet upgrade. I didn't realise this would require a technician to install. The back looks the same as the old connectbox but I couldn't get it to work. Is there no way to install this myself?

Re: Gigabox installation

hanh — Fri, 10 Apr 2020 14:13:35 GMT

There should be a way.
Can you Login into the Box?

It can possibly be an administrative delay with the registration of the Box in the background systems…..

Re: Gigabox installation

Polarbear1979 — Fri, 10 Apr 2020 15:04:21 GMT

Yes I am able to log into the admin page for the box. So you are thinking if the box stays plugged in for a while it might register?

Re: Gigabox installation

Bert — Fri, 10 Apr 2020 15:24:59 GMT

Possible solution:
Try to reach the internet with another device connected to the modem's wifi.
It is possible that you will come across an Activation page that activates the modem.
This has happened before with these modems.