onderwerp Re: Trying to call 1300 AU number and it says don’t have enough prepaid credit in Prepaid & Abonnement

Trying to call 1300 AU number and it says don’t have enough prepaid credit

Stacken1 — Tue, 13 Sep 2022 21:55:42 GMT

Hi,

I am trying to call a 1300 number in Australia (for international callers). When I try to call a voice says I do not have enough credit, but I have €25 credit and also bought the VOORDEEL WERELD bundle which should give me 50mins. I really need to make this call, can you please advise how I can call? Thanks

Re: Trying to call 1300 AU number and it says don’t have enough prepaid credit

EnergieBoy — Wed, 14 Sep 2022 06:04:41 GMT

Hi @Stacken
Welkom op de klanten helpen klanten Community van Vodafone.

What kind of number is it? If it is a premium rate number, your credit may not be sufficient. If you can't figure it out, it's best to call customer service. You can do this via the toll-free number, if you call from your Vodafone Prepaid: +31 654500100. Or chat with customer service via this Vodafone web page: https://www.vodafone.nl/support/contact